Set-up-Check

We need to test and see that   I can see you and you can see me…   this needs to happen before your Booked Appointment can take place.

Our Terms

The Appointment can only take place if:

• your Appointment Fee has been received and
• you have had a successful Set-Up-Check as pictured above.
• This is set up via e-mail communication once your Appointment Slot Booking and Fee have been received.

• Bookings close 2 days before a specific time slot to allow for preparation by all parties.
• To make sure your Booking and Fee was received, please confirm with a WhatsApp message to 083 271 3545.  Please provide a short description and picture of what you need help with.  You can also use the form below.
• Your Appointment Fee is safe and transferable to another time if the Set-Up-Check fails or needs to be postponed or redone as a result of a Gone-Wrong after everyone complied with a Show-Up.
• If failure of Set-Up-Check is evident, Appointment is subject to availability of a time slot.  Priority is given to first booked Appointments.
• A No-Show means a student could not be reached by phone for the period and duration of the Appointment.   3 attempts will be made to connect during the appointment time.
• A No-Show by a student means forfeit of the Fees for that Appointment.
• In the case of a No-Show, no refunds and no transfers are applicable.
• In the case of a No-Show, a new Appointment booking must be made and all the above applies again from the top.